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HLTAID016 - Manage First Aid Services & Resources

Manage First Aid Services & Resources

Additional information in the FAQ section below

Feature Details
Course Code HLTAID016 - Manage First Aid Services & Resources
Duration Online with face-to-face assessment: minimum 7 hours face-to-face contact
Validity Certificate has an industry recommended renewal period of 36 months
Entry Requirements Physical Demands: Participants must have the physical capacity to perform all practical demonstrations, including 2 minutes of uninterrupted CPR on the floor and performing rescue breathing techniques on manikins.

Language & Literacy: Participants must have literacy skills to complete documentation and read instructions.

Online Study (If Applicable): Students must have access to a computer, smartphone, tablet, or other electronic device with internet access to complete online or pre-course studies.
Your Responsibilities Include:
Bring a mobile phone/laptop/tablet
Complete enrolment (including your USI)
Arrive at least 10 minutes before the course commences.
Door locks for security 10 minutes after course commences.
On Behalf of Nationally Recognised Training (RTO Partner: Allens Training Pty Ltd 90909)

This course should be undertaken by those in nominated occupational first aid or management roles who are required to establish, maintain, and facilitate the provision of appropriate first aid in the workplace. 

Training will ensure participants can effectively undertake risk assessment as a basis for determining first aid resources, equipment, personnel, and facilities in line with safe work practices, first aid code of practice and relevant state/territory Work Health and Safety Regulatory Authority.  This will include inspections of first aid kits and using checklists for stock ordering, use, recovery, maintenance, and storage. 

Participants will learn to develop and maintain first aid action plans in consultation with relevant parties and take part in incident debriefing or evaluation to improve future operations and address individual needs.

Units Delivered

The following units will be included in your certificate:

  • HLTAID016

    Manage first aid services and resources

HLTAID016 - Manage First Aid Services & Resources Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Information about the Delivery Options is summarised in the Course Duration below.

Redpath Education helps you complete HLTAID016 - Manage First Aid Services & Resources. We offer flexible training options in Alice Springs and the Barkly, Central Desert, and MacDonnell Regions. We also visit the NPY Lands and Ngaanyatjarra.

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.


+ Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

  • Face-to-Face Face to Face contact time of at least 6 Hours

  • Online with face-to-face assessment Face to Face contact time of at least 1 Hour

HLTAID016 - Manage First Aid Services & Resources Requirements

Participants must have the physical capacity to establish and maintain first aid facilities and equipment.

Participants must have literacy skills to complete documentation and read instructions.

Online study options: Students must have access to a computer, smartphone, tablet or other electronic device with access to the internet to complete the online/ pre-course studies

+ Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

+ Certificate Renewal Requirements

This certificate does not require renewal

+ Learner Rights, Responsibilities & Support

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

+ Assessment Activities

Performance tasks and practical scenarios:

  • Conduct a Risk Assessment

  • Develop a First Aid Response Plan

  • Conduct a First Aid Kit Content Check

  • Complete a Notifiable Incident Report Form

  • Participate in a Debrief and Evaluation Session

  • Maintain First Aid Equipment

Theory assessment - A written assessment consisting of multiple-choice and short answer questions.

Frequently Asked Questions

What is the Manage First Aid Resources course?

The Manage First Aid Resources course is a nationally recognised training program based on HLTAID016 Manage First Aid Services and Resources. It is designed for people responsible for overseeing workplace first aid systems, maintaining supplies, coordinating procedures, and ensuring first aid readiness across a site or organisation.

Who is the Manage First Aid Resources course suitable for?

The Manage First Aid Resources course is ideal for workplace first aid coordinators, health and safety representatives, supervisors, managers, team leaders, and anyone responsible for managing first aid compliance in the workplace.

What unit is included in the Manage First Aid Resources course?

This course includes HLTAID016 Manage First Aid Services and Resources, a nationally recognised unit focused on planning, maintaining, and reviewing workplace first aid arrangements.

What will I learn in the Manage First Aid Resources course?

During the Manage First Aid Resources course, you will learn how to assess workplace first aid needs, manage first aid kits and supplies, maintain records, coordinate first aiders, review incidents, and help ensure your organisation meets relevant workplace health and safety obligations.

How long does the Manage First Aid Resources course take?

The Manage First Aid Resources course is available in two delivery formats. The online with face-to-face assessment option requires a minimum of 7 hours face-to-face contact. The fully face-to-face option requires a minimum of 14 hours.

How long is the Manage First Aid Resources certificate valid for?

The Manage First Aid Resources course has an industry recommended renewal period of 36 months. Many workplaces choose to refresh training sooner depending on internal policies, risk levels, or legislative changes.

Do I need previous first aid experience to complete the Manage First Aid Resources course?

Previous first aid experience is helpful but not always mandatory. The Manage First Aid Resources course is focused on managing systems, procedures, and resources, making it suitable for people moving into supervisory or compliance-focused roles.

Are there any physical requirements for the Manage First Aid Resources course?

Participants must be able to complete practical demonstrations where required, including CPR-related assessment tasks and practical first aid scenarios. Basic mobility and physical capacity are recommended.

Where can I do a Manage First Aid Resources course near me?

Redpath Education delivers the Manage First Aid Resources course in Alice Springs and across Central Australia, with on-site group training available for businesses, schools, councils, and organisations throughout remote and regional areas.

Who issues the Manage First Aid Resources certificate?

Your certificate is issued through Allens Training Pty Ltd (RTO 90909), a nationally recognised training organisation. Redpath Education delivers this training on their behalf.

How do I enrol in the Manage First Aid Resources course?

Click the Book Now button at the top of the page to enrol in the Manage First Aid Resources course. You will need to complete your enrolment details, including your USI (Unique Student Identifier), before attending.